Allen Air is committed to respecting your privacy. After all, you’re the reason we’re here.
Allen Air is delivered through servers in Australia and other countries. Allen Air, administers and monitors these servers, and performs billing. Allen Air does have access to your data but uses it solely for the purpose of providing service and billing access.
Collection and Use of your Personal Information
While accessing Allen Air products and services, we may collect personal information from you such as your name, email address, language, and more. We use this personal information to:
Ensure that our site, products, and services are relevant to you
Notify you of billing or changes related to products or services that you receive from us
Send you newsletters, special offers, and information about new services.
Collection and Use of Non Personal Information
When you register for Allen Air, or use our software, we may collect non-personal information − data that does not permit direct association with any specific individual, such as your country and operating system. This information is used to help us improve our products and services.
Personal Information: Your personal Information such as email address, residential address, billing information and more will be used primarily for providing you access to the Allen Air service. We will also use your name, and email address to communicate changes, events related to the Allen Air service.
Usage Details: Your usage details such as time, frequency, duration, pattern of use, features used and amount of storage used might be recorded by us and used to improve Allen Air’s service.
The data stored in your user account, will be stored on the servers of our Cloud infrastructure provider. These servers are located in Australia and other countries. Use of Allen Air’s service signifies your consent to such transfer of your data outside of your country.
In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone. We also do not process the contents of your user account for serving targeted advertisements.
We use temporary and permanent cookies to enhance your experience of our Allen Air’s services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Allen Air, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you use the website.
3rd Party Analytics Services
Links from our website
With whom we share Information
How secure is your Information
We implement a variety of security measures to maintain the safety of the personal information and data stored in your account. Access to your name and email address is restricted to the employees of Allen Air and Allen Air. Data stored in your account is only accessed by the Allen Air team when performing migration, or support services.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information by contacting Allen Air Support. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products & services are all directed to people who are at least 13 years old or older.